The people at the ASB Helpdesk can be contacted by telephone 24/7, to support the connected companies, home owners, installers, and emergency services. 

The helpdesk is the central point of contact for malfunctions and frequently asked user questions. The desk can be contacted by phone and e-mail, and it supports users and installers in the case of:

• alert notification
• incidents and malfunctions
• turning protection systems on and off
• testing systems and installations
• the status feedback on incidents
• processing technical notifications
• registration in the central helpdesk system
• managing the site support team
• questions and information on service levels
• information on ASB services

Contact the helpdesk:

Telephone: 040 – 262 23 22 (available 24/7)
E-mail: helpdesk@asb.nl